App support

Decision Threshold Support

Contact Medyabox for technical issues, Premium purchases, restores or feedback.

01

Free and Premium

24 sessions are free. One Premium purchase unlocks the other 76 in this version. Open full access in Settings to purchase or restore with the same Apple Account. There is no subscription.

02

Local records and restore

Sessions and notes stay on your device. Restoring a purchase restores Premium access, not personal records. JSON and text exports cannot be imported into the app as backups.

03

Support request

Include the app and iOS versions and a short description of the issue. Do not send passwords, payment information or personal decision notes.

Support email support@medyabox.com.tr